GOT A QUESTION? COME ON DOWN!

Tell me more about Oh Hello Petal!

Oh Hello Petal is the dream become reality of Melbourne based florist Ione Faragher.

Ione specializes in wedding, event and deliverable floristry, and loves crafting bespoke arrangements perfect for the imaginative and passionate soul. From full-scale weddings and parties to intimate events and floral gifts, Oh Hello Petal will work closely with you to design unique and creative florals that breathe life and joy wherever they bloom.

Can I choose the type of flowers that come in my arrangement?

Oh Hello Petal uses fresh seasonal flowers, and can’t always guarantee what will be available at the time of your order. We do guarantee gorgeous blooms though!

Can I choose my own colour palette for the arrangement?

Oh Hello Petal relies on the various colours and blooms available at market. We will of course take into consideration the occasion for your delivery when arranging your flowers (for example, in the case of a new baby or bereavement.)

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When will my delivery be made?

Please email contact@ohhellopetal.com.au directly to discuss your delivery needs. Once delivery has been arranged, Oh Hello Petal will aim to have your blooms delivered in the early afternoon. Urgent deliveries can be made by special arrangement with Oh Hello Petal.

Where do you deliver?

Oh Hello Petal delivers to a range of suburbs across Melbourne, which can be viewed here. If your suburb does not appear on the list, get in touch and we can deliver your blooms for an additional delivery fee.

The recipient won’t be home all day – will the flowers survive?

Each of Oh Hello Petal’s bouquets are beautifully wrapped and wet-packed, which means your blooms are not only dressed up, but also protected and hydrated! In the case of vase arrangements, we will make sure the vase has ample water and that your blooms are left out of direct sunlight.

If the recipient is not home when their blooms are delivered, we will leave their arrangement in the most secure location we can find. We’ll then send a text to the sender to let them know we attempted delivery and the location we left the blooms.

If we feel your blooms are unable to be left safely, they will be taken back to our studio where they will be kept cold and hydrated. We can redeliver your blooms the next day for an additional $20. Each subsequent day after this will incur a fee of $10, and this will go towards replacing flowers as necessary.

Oh Hello Petal takes no responsibility for lost, damaged or missing arrangements once they have been delivered to the correct address. 

 

How can I care for my flowers?

To keep your bouquet looking fresh and gorgeous for as long as possible we recommend that you cut the bottom of your flower's stems on an angle and get them into water quickly. Change the water every 2 – 3 days, and keep them out of direct sunlight.

To keep your vase arrangement looking beautiful and healthy we recommend you change the water every 2 – 3 days, and keep them out of direct sunlight.

In the case of orchids etc, please refer to the care card attached to the plant.

Does Oh Hello Petal run workshops?

We’re currently in the process of designing floral crown and other seasonal workshops perfect for hens parties and an afternoon with the gals – watch this space! If you’re super keen though, drop us a line!

 

I’d love to collaborate with Oh Hello Petal, how can I get in touch?

We love playing with other creative professionals – drop us an email at contact@ohhellopetal.com.au about your ideas and we’ll get back to you as soon as we can! 

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